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DJE9605
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Q: I cannot get to the setup menu on the Apple TV.  All I see is the iTunes symbol on the tv

Has anyone had this issue and how do you resolve it?

AppleTV 2

Posted on Oct 12, 2013 10:01 AM

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DJE9605

Q: I cannot get to the setup menu on the Apple TV.  All I see is the iTunes symbol on the tv

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Oct 12, 2013 10:31 AM in response to DJE9605
    Level 10 (104,380 points)
    Apple TV
    Oct 12, 2013 10:31 AM in response to DJE9605

    Welcome to the Apple Community.

     

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Devices list, and then click Restore.

     

    (You may already have a micro USB cable if you have a camera or other digital device)