Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPhone: Compatibility message appears when connected to a 'Made for iPhone' accessory
- The iPhone dock connector is free of any debris.
- The "Made for iPhone" accessory's connector is free of debris.
- The iPhone is securely connected to the accessory—that is, it is not sitting crookedly within an iPhone dock and making only partial connection.
Best of luck,
Try checking your cable socket/lightning cable for dirt, grime, pocket lint, etc. I could not find the solution to this issue myself and after much searching I found someone stating that cleaning this out helped them immensely.
After taking a wooden toothpick (making sure the phone was OFF first) and gently clearing out the edges and inside of the lightning socket this went away.) It is worth noting that I had a significant amount of dust or lint buildup along the edge rails which I think was causing the iphone to believe it was plugged into something when it was not.
Try it and see, ensure you are very careful and do not use any conductive tools to clean the area in question. Compressed air also does wonders here.
hey there i am using i phone 5 and it is also showing the same problem "
This cable or accessory is not certified and may not work reliably with this iPhone" i tried my friends i phones cable and it started charging my phone but when i connect my cable it dosent work.......please tell me what to do....
Well - I hope Apple realizes the answer does not help all those not using an "MFI / Apple certified product". You (Apple) might want to adress this issue, explain why a plain cable needs to be certified or just stop banning these products that worked very well until few weeks. All this might end up in stiffer regulation in the EU forcing you (Apple) to finally comply to use standard connectors.
Last night I started getting that message, too. But my iphone wasn't plugged into a charger since the day before (the charger that came with the iPhone). Yet, the message kept repeating. This morning I plugged in the charger, recharged, and the message hasn't come back since. Draw your own conclusions, and know that "past performance is not a predictor of future results."
This is an incredibly stupid move by Apple. Nobody could convince me that it's about security and safety...
I bought two Lightning to 30-pin Adapters to use my two 4s chargers with my 5s iPhone.
Price on Amazon - 3$:
Price on Apple for the same thing - 60$
This is just a piece of metal and plastic. It's ridiculous.
Apple, please remove this ridiculous software. I also have a car charger. Should I just throw them away because I paid a bunch of money for your new device? That's how you reward loyalty?!!
hey i have the same issue with my iphone 5s i just bought it and it happen right on the first day (notice the phone is really hot too) and now it happen once every couple days and wont charge till it restart (battery drain 30% in 2 hrs on standby mode: no wifi game/message/cellular ) the phone is only 2 weeks old
I also take note on battery usage 5mins standby 11hrs... Is it the cable/charger problem that cause my phone to mess up it battery?
Apple, just keep a consistent policy for your eight pin lightning cable certification and don't keep changing it at your whim and disrupt customers lives that depend on their reliable iPhones! This series of posts is the best I have found on this new problem created by Apple. Suddenly with iOS 8.4.1 all of our reliable lightning charging cables that we have used for months if not years will not work. This means that hundreds of thousands of people suddenly are at risk of losing phone power as as their chargers in their car or at work or perhaps at home no longer work. They will certainly be confused and you getting conflicting advice online. The issue is simple Apple has decided to disrupt the smooth usage of their devices and make themselves a few million more in profit in the coming year. This on-again off-again tactic for which cables shout work and which shall not is certainly confusing and another sign of how Apple wishes to treat their customers.