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Wifi trouble with new iMac

167 Views 1 Reply Latest reply: Oct 12, 2013 4:08 PM by Linc Davis RSS
alice_srq Calculating status...
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Oct 12, 2013 2:15 PM

I recently got a new iMac (27") and I am having an ongoing problem with wifi connection. It should be noted that other Apple devices -- iPad, iPhone, MacPro laptop, and Apple TV -- do not seem to have any trouble.  Nor did my old Mac Pro.  But the iMac connection keeps dropping. I have researched this issue in the Apple Support Forum and followed much of the advice, e.g. establishing a new connection identity, adjusting the DNS.  While these solutions seemed to work for a while it wasn't long before the problem returned. I have rebooted both the computer and the modem numerous times  (it is a DSL connection, BTW).  Those actions also seem to help for a while but sometimes they don't help at all.

 

Since I transferred data from my old Mac Pro I have wondered if I have a preference or permissions issue. I know how to delete preferences when software acts up and that has sometimes been very helpful. But I don't know how to accomplish a similiar fix with the wifi.

 

Software is up-to-date and I have not encountered any other problems with the iMac.

 

Thanks.

 

Alice

iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.5)

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