error message on new laptop!

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Level 1

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error message on new laptop!

Just bought a new MacBook Air about two hours ago, and booted it up for the first time about an hour ago; got an error message!! 😟 "Your computer was restarted because of a problem..."

Why did I get this error message?!

Thanks,

A Concerned Mac User

MacBook Air, OS X Mountain Lion (10.8.4)

Posted on Oct 12, 2013 3:20 PM

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Answer 1

nbar

Level 5

7,019 points

Oct 12, 2013 3:36 PM in response to emcely

That would indicate a kernel panic. Bring your machine in and get a brand new one (within 14 days from Apple).

OS X: About Kernel Panics

Mac OS X: How to log a kernel panic - Support - Apple

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Answer 2

anth2013

Level 2

290 points

Oct 12, 2013 6:47 PM in response to emcely

Oh thats quick playing up for couple hours,bring ur air to store for exchange faulty machine.

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