Q: error message on new laptop!

Just bought a new MacBook Air about two hours ago, and booted it up for the first time about an hour ago; got an error message!! "Your computer was restarted because of a problem..."

Why did I get this error message?!

Thanks,

A Concerned Mac User

MacBook Air, OS X Mountain Lion (10.8.4)

Posted on Oct 12, 2013 3:20 PM

I have this question too

Q: error message on new laptop!

All replies

Helpful answers

by nbar,

nbar Oct 12, 2013 3:36 PM in response to emcely
Level 5 (6,980 points)

Oct 12, 2013 3:36 PM in response to emcely

That would indicate a kernel panic. Bring your machine in and get a brand new one (within 14 days from Apple).

OS X: About Kernel Panics
Mac OS X: How to log a kernel panic - Support - Apple
Reply options

Link to this post

by anth2013,

anth2013 Oct 12, 2013 6:47 PM in response to emcely
Level 2 (270 points)

Oct 12, 2013 6:47 PM in response to emcely

Oh thats quick playing up for couple hours,bring ur air to store for exchange faulty machine.
Reply options

Link to this post

Q: error message on new laptop!

All replies Helpful answers

by nbar,

by anth2013,

All replies

Helpful answers