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spiff595

Q: apple tv does not turn on or will not show up with wire.

How do I do a full restore on apple tv 3rd gen when it does not repond?

Apple TV, iOS 7.0.2

Posted on Oct 12, 2013 9:07 PM

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Q: apple tv does not turn on or will not show up with wire.

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Oct 13, 2013 4:44 AM in response to spiff595
    Level 10 (104,063 points)
    Apple TV
    Oct 13, 2013 4:44 AM in response to spiff595

    Welcome to the Apple Community.

     

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Devices list, and then click Restore.

     

    (You may already have a micro USB cable if you have a camera or other digital device)