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flashing folder with ?, if i reset, requests password i do not have?

When booting iMac (21.5 purchased late 2011).i get flashing folder with "?". Cannot reboot in safe mode, tried to reset PRAM, was then shown padlock screen equesting password. I didnt realise id set a password so dont rember it. this password differs from admin password for this imac.

iMac, iOS 6.1, bought late 2011 no recovery disk

Posted on Oct 12, 2013 11:27 PM

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1 reply

Oct 13, 2013 4:48 AM in response to trueblue71

iMac (Mid 2011) and later...Recovering a lost firmware password



Only Apple retail stores or Apple Authorized Service Providers can unlock these computers protected by a firmware password.

If you cannot remember the firmware password for your Mac, schedule a service appointment with either an Apple Retail Store or an Apple Authorized Service Provider. If you plan to visit an Apple Retail store, please make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).

flashing folder with ?, if i reset, requests password i do not have?

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