HT204266: Use the App Store on your iOS devices, Apple TV, or computer
Learn about Use the App Store on your iOS devices, Apple TV, or computer
Q: Unable to purchase from App store but can still purchase from Itunes (non apps) after updating to ISO7.
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Oct 15, 2013 7:54 AMby judysings,Hi LisaPascoe,
Welcome to the Support Communities!
What happens when you click on the App store app? Do you get an error message?
I would suggest you sign out of your iTunes Store account, restart/reset the iPhone, and sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Cheers,
Judy
