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This is suppose to be the forum where Apple provides solution to all their products and application.

Its been 2 weeks and my Itunes 11 is not working and syncing. all my songs and videos from Ipod is gone. i have gone thru all possbilities, but in vein.

i restored the software IOS7.2,

unsynced, and synced back,

reformated. but no repsonse. all it shows is "waiting for changes to be applied".


Please Help.

iPod touch, iOS 7.0.2

Posted on Oct 13, 2013 3:16 AM

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12 replies

Oct 14, 2013 11:54 AM in response to Shadowola

There are Apple Stores in other countries. And if there are none where you live, you probably can call Apple Support.


And just FYI, in regards to your subject header:


This is suppose to be the forum where Apple provides solution to all their products and application.


you are mistaken. As it says in the terms of use which we all had to agree to, these forums are for user-to-user support, not for getting support from Apple.


Regards.

Oct 21, 2013 10:40 AM in response to Shadowola

Alright, completely uninstall the version you have of iTunes have. Go to control Panel and go to " Programs and Features", then scroll down to iTunes in the programs list and uninstall it.

Then go to your "Computer" and go into your "C" Drive and go to the programs folder and delete your iTunes folder and then go back to "My Computer" and go into your C drive again and then go into "Documents and Settings" and click User and then go to App Data folder, or Application Data( you might have to go through a folder called "local" to get to app data, maybe) and if you see an ITunes folder in there.. Then delete it.


After ITunes is completely deleted, go and download the Newest ITunes and reinstall it again and try it. If it doesn't work then it would be on the Computer side and then we can troubleshoot from there.


Please reply telling me if you need help with anything I just said, or if it did not fix your issue.

Sorry if I didn't explain well enough, in school. Let me know if you need help with it.

This is suppose to be the forum where Apple provides solution to all their products and application.

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