Downloaded track on my iOS is not fully downloaded on my mac.

Downloaded track on my iOS is not fully downloaded on my mac.

iMac, Mac OS X (10.5.8)

Posted on Oct 13, 2013 4:30 AM

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4 replies

Oct 13, 2013 10:14 AM in response to Palmlag

If you are using iTunes Match (which I assume you are as that is the page that you've posted from) then have you tried deleting the track and redownloading it (or copying it from your device) ?


Or is it a new purchase ? If it is then you could either try deleting it from your Mac and copy it back from your device via File > Devices > Transfer Purchases, or you might be able to redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your Mac's iTunes

Oct 15, 2013 3:28 AM in response to Palmlag

What are you getting as the error message ? And the full track plays on your iOS device - and deleting the incomplete track from your Mac's iTunes library, connecting the iOS device to it and the Transfer Purchases doesn't copy that complete track over to your Mac ?


If the full track isn't on your device either then there might be something wrong with the track at Apple's end, you could try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com


If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Downloaded track on my iOS is not fully downloaded on my mac.

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