iCloud not backing up automatically

Question

Level 1

17 points

iCloud not backing up automatically

It seems that since the new iOS, iCloud backup is not working properly. It used to back up my iPhone every night. I even got the new 5S and thought it would fix the issue, but it backed up the first night and then not the second. Yes, I have it charging, Wi-Fi on and locked. Yes, I have tried turning Off and On the iCloud backup.

Solutions? Fixes?

As a secondary questions, before the iOS update, did iCloud backup require being plugged and charging? I honestly do not recall, but I thought my iPad was backing up every night before the iOS and now it has not backed up in 5 days because I have not had to re-charge it, I assume.

iPhone 5s, iOS 7.0.2

Posted on Oct 13, 2013 5:15 AM

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Answer 1

kb4200

Level 2

235 points

Oct 13, 2013 12:12 PM in response to ScottGWNJ

Yeah, youv'e always had to have it plugged in, locked and on wifi to do an automatic backup.

Have you backed up to itunes recentley? If you back up to itunes it will cancel automatic backups to icloud for that device. Same thing applies the other way around as well.

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Answer 2

ScottGWNJ Author

Level 1

17 points

Oct 13, 2013 12:15 PM in response to kb4200

I never noticed if my iPad was not backing up regularly, but I am cool with the every 5 or 6 days to back that up since that is how often I have to charge.

However, it does not address the iPhone issue. No, I am certain that I have iCloud backup on and iTunes is not an issue. I called Apple and apparently the last backup I did with my 4S did not get over-written by the first backup for my 5S, so we shall see if deleting that 4S backup solves the problem.

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