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What do you do when you have an incomplete song?

I have a song that only plays for 3 seconds then stops. I thought I could redownload the purchase but it wont let me. Is there another option?

iPod touch, Windows 7

Posted on Oct 13, 2013 6:13 AM

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Posted on Oct 13, 2013 6:29 AM

I'm not familiar with an iPod Touch, but I have had this problem on an iMac. I found I had to delete the song from iTunes library and empty trash before I could download the song again. It has always been fine after downloading for a second time.

You can access your song via the "purchased" quick link in the iTunes store.

I hope this helps.

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Oct 13, 2013 6:29 AM in response to msjohnson520

I'm not familiar with an iPod Touch, but I have had this problem on an iMac. I found I had to delete the song from iTunes library and empty trash before I could download the song again. It has always been fine after downloading for a second time.

You can access your song via the "purchased" quick link in the iTunes store.

I hope this helps.

What do you do when you have an incomplete song?

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