1 Reply Latest reply: Oct 13, 2013 6:29 AM by kazten2010
msjohnson520 Level 1 Level 1

I have a song that only plays for 3 seconds then stops. I thought I could redownload the purchase but it wont let me. Is there another option?


iPod touch, Windows 7
Solved by kazten2010 on Oct 13, 2013 6:29 AM Solved
I'm not familiar with an iPod Touch, but I have had this problem on an iMac. I found I had to delete the song from iTunes library and empty trash before I could download the song again. It has always been fine after downloading for a second time.You can access your song via the "purchased" quick link in the iTunes store.I hope this helps.
  • kazten2010 Level 1 Level 1

    I'm not familiar with an iPod Touch, but I have had this problem on an iMac. I found I had to delete the song from iTunes library and empty trash before I could download the song again. It has always been fine after downloading for a second time.

    You can access your song via the "purchased" quick link in the iTunes store.

    I hope this helps.