Alex Ngel

Q: Iphone 4 internet cannot connect to pc using USB cable

Who know whant happen of this.before i can connect to PC and right now update to IOS 7 and cannot connect to PC while using iphone internet.

iPhone 4, iOS 7.0.2

Posted on Oct 13, 2013 6:51 AM

Close

Q: Iphone 4 internet cannot connect to pc using USB cable

  • All replies
  • Helpful answers

  • by sterling r,

    sterling r sterling r Oct 15, 2013 12:30 PM in response to Alex Ngel
    Community Specialists
    Oct 15, 2013 12:30 PM in response to Alex Ngel

    Hello there Alex,

     

    Thank you for using Apple Support Communities.

    It sounds like your personal hotspot is not working when connected to your computer via USB.

    I recommend this article to help troubleshoot what is happening named:

     

    The instructions are different depending on the version of your OS:

    iOS: Troubleshooting Personal Hotspot

    http://support.apple.com/kb/TS2756

    USB troubleshooting

    If you are using USB to connect your computer to Personal Hotspot and you are unable to get an Internet connection, check your computer's network settings. You may need to adjust your computer's network settings to disconnect and reconnect the USB Ethernet interface.

    Select your operating system for instructions:

    Mac OS X

    Windows XP

    Windows Vista or Windows 7

     

    Cheers,

    Sterling