1-800-MY-APPLE

1-800-MY-APPLE


been your

iPhone 4, iOS 5.1.1

Posted on Oct 13, 2013 8:48 AM

Reply
6 replies

Jan 13, 2014 1:24 PM in response to kawsar1114

Connect the iPhone to the computer you usually sync with and

use iTunes on that computer to restore the iPhone.


If you are using iOS 7 on that iPhone, the problem you have is

Activation Lock. You must remember the AppleID and password

used to activate the iPhone or it will be useless to anyone. There

is no workaround.


FYI, this is a forum where requests for assistance are answered on

a volunteer basis by your fellow users. You have to show some

patience as not all responses will be instantaneous.


In the future it would be better to start your own thread instead of

jumping into a 3 month old thread that has been marked as already

being solved. Many do not look at threads marked solved so your

question is not being viewed.


If neither of the first 2 paragraphs resolve your problem, start

a new thread for better response.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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