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my ipod shuffle 2nd gen wont charge

my ipod shuffle 2nd gen wont charge i even got a new cord and it still wont charge why

iPod shuffle

Posted on Oct 13, 2013 2:10 PM

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Question marked as Best reply

Posted on Oct 15, 2013 11:57 AM

Hello pc1850,


Thanks for using Apple Support Communities.

For more information on this, take a look at:


iPod's battery doesn't charge

http://support.apple.com/kb/TA44551


Faulty port on the computer

If something is wrong with your computer's FireWire or USB port, it may not supply power to iPod. Note: Only iPod mini can get power from a high-powered USB port using the supplied cable.

  1. Check the connections.
  2. Try another known-good FireWire (or high-powered USB) port on a different computer if available.
  3. If you do not have access to another computer, use the Apple iPod Power Adapter.
  4. Plug in one end of the FireWire cable to the Apple iPod Power Adapter and the other end to your iPod.
  5. Plug the Apple iPod Power Adapter into a working electrical outlet.
  6. If you have an iPod (with Dock Connector) model, connect the FireWire end to the Apple iPod Power Adapter and the dock connector to iPod. Warning: Never plug the dock connector end of the FireWire cable into a computer's FireWire port.

If this resolves the issue, consult your service and support guide to see how you can have the computer's port repaired.



Faulty Apple iPod Power Adapter

If something is wrong with the Apple iPod Power Adapter, it may not supply power to iPod.

  1. Try another known-good electrical outlet.
  2. Make sure all the connections are good. Try disconnecting and reconnecting all connections to make sure they are snug.
  3. Try another Apple iPod Power Adapter if one is available.
  4. Try connecting iPod to a computer's FireWire port using iPod's FireWire cable.

If this resolves the issue the Apple iPod Power Adapter needs to be repaired. You can arrange for repair at theiPod Service Website.



Best of luck,

Mario

1 reply
Question marked as Best reply

Oct 15, 2013 11:57 AM in response to pc1850

Hello pc1850,


Thanks for using Apple Support Communities.

For more information on this, take a look at:


iPod's battery doesn't charge

http://support.apple.com/kb/TA44551


Faulty port on the computer

If something is wrong with your computer's FireWire or USB port, it may not supply power to iPod. Note: Only iPod mini can get power from a high-powered USB port using the supplied cable.

  1. Check the connections.
  2. Try another known-good FireWire (or high-powered USB) port on a different computer if available.
  3. If you do not have access to another computer, use the Apple iPod Power Adapter.
  4. Plug in one end of the FireWire cable to the Apple iPod Power Adapter and the other end to your iPod.
  5. Plug the Apple iPod Power Adapter into a working electrical outlet.
  6. If you have an iPod (with Dock Connector) model, connect the FireWire end to the Apple iPod Power Adapter and the dock connector to iPod. Warning: Never plug the dock connector end of the FireWire cable into a computer's FireWire port.

If this resolves the issue, consult your service and support guide to see how you can have the computer's port repaired.



Faulty Apple iPod Power Adapter

If something is wrong with the Apple iPod Power Adapter, it may not supply power to iPod.

  1. Try another known-good electrical outlet.
  2. Make sure all the connections are good. Try disconnecting and reconnecting all connections to make sure they are snug.
  3. Try another Apple iPod Power Adapter if one is available.
  4. Try connecting iPod to a computer's FireWire port using iPod's FireWire cable.

If this resolves the issue the Apple iPod Power Adapter needs to be repaired. You can arrange for repair at theiPod Service Website.



Best of luck,

Mario

my ipod shuffle 2nd gen wont charge

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