I'm trying to transfer the files from my ipod touch to my new computer itunes keeps telling me that all the apps and music won't be transferred that the computer is authorized. Then it brings up a previous apple id which is no longer valid.

Question

Level 1

0 points

I'm trying to transfer the files from my ipod touch to my new computer itunes keeps telling me that all the apps and music won't be transferred that the computer is authorized. Then it brings up a previous apple id which is no longer valid.

I'm trying to transfer the files from my Ipod touch to my new computer. It is saying that not all of the files will be transferred because the computer isn't authorized. I have authorized it several times but it keeps bring up a previous apple id that I had but when I try to log in using that id it tells be it is no longer vailid and then it stops and won't let me transfer any files. Any suggestion are welcome. Thank You

iPod touch, iOS 3.1.3

Posted on Oct 13, 2013 2:19 PM

Reply

Answer 1

lllaass

Level 10

210,411 points

Oct 13, 2013 2:22 PM in response to kelmun

The computer has to be authorized for the account that purcchased the media.

What error message are you getting when you try to lauthorize the computer for that account?

Is there a way to find my Apple ID Name if I can't remember it?

Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.

How do I change or recover a forgotten Apple ID Password?

If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

Reply