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My Macbook Air can't find my Canon MP3530 wireless printer.

3242 Views 9 Replies Latest reply: Oct 13, 2013 10:07 PM by Linc Davis RSS
Amanda1661 Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 13, 2013 5:34 PM

I don't have a disk drive, obviously, so I went to the webpage for notebooks, phones, and IPads.  I started the set up process, and everything seemed to be fine.  I was able to download everything perfectly, and received the manual, image gardens, etc.  However, when I went to connect to printer, it couldn't find the printer.  I turned off my firewall, accepted from anywhere, and even restarted the process several times. How do I get this to work?? HELP!

 

-Amanda1661

MacBook Air (11-inch Mid 2013), iOS 7.0.2
  • LowLuster Level 6 Level 6 (11,785 points)

    Have you connected the printer to your network, IE set it up to get an IP address from your internet router or modem/router combo box?

     

    You can't print directly to the printer. It has to be connected to a local area network, LAN, which is your home network. Then you can set the mac up to print to it.

  • LowLuster Level 6 Level 6 (11,785 points)

    Please refer to the printers user manual for instructions on how to connect the printer to your home LAN. I did a search for the printer model you posted and all I come up with is a MP 530 or an ImageRunner 3530 or a MG5330. So I have no idea what model you are refering to and can't look at the manual.

  • Linc Davis Level 10 Level 10 (107,760 points)

    The manufacturer's setup instructions for some wireless printers specify that you should press a "WPS button" on your Wi-Fi router. There is no such button on AirPort devices, but you can still use WPS (W-Fi Protected Setup) to connect a printer, provided you're running AirPort Utility 6.2 or later.

    If AirPort Utility is outdated, run Software Update or download the latest updater from the Apple Support website. Then follow the instructions in this support article under the heading "Method 3: Associate the printer to your Wi-Fi network via WPS." To see that part of the page, you must first click the disclosure triangle next to the heading "Adding a Wi-Fi printer that does not let you select a Wi-Fi network via the printer's built-in controls or screen."

  • Linc Davis Level 10 Level 10 (107,760 points)

    I didn't solve your problem; you did.

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