BOB SSC151

Level 1 (0 points)

Q: my Iphone4 the apps icon causes itunes to crash.

I have a Iphone4 and just upgraded to IOS7.01 and Itunes is curerent vahersion. During Iphone sync with itunes if I click the apps tab Itunes freezes and crashes. but no other tabs ie ,photos, music cause it to crash.

iPhone 4, iOS 7.0.1

Posted on Oct 13, 2013 6:56 PM

I have this question too

Q: my Iphone4 the apps icon causes itunes to crash.

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Helpful answers

by jason269,

jason269 Oct 16, 2013 11:16 AM in response to BOB SSC151
Community Specialists

Oct 16, 2013 11:16 AM in response to BOB SSC151

Hi, BOB SSC151.

Thank you for visiting Apple Support Communities.

Here are two helpful articles that I would recommend when experiencing issues with iTunes becoming unresponsive.

iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219

iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

Cheers,

Jason H.
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