iPhone does not appear in list of devices in iTunes in the cloud

Hi, cdv2007.

Here are some helpful troubleshooting steps I would recommend going through when your device is not recognized on a Mac.

Note: This article is for Mac OS X users. If you're using a Windows PC, please refer to these troubleshooting suggestions.

Follow these steps to resolve your issue:

1. Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
2. Install software updates on your Mac.
   Note: If an iTunes update is available, apply the update.
3. Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
4. Disconnect other USB devices and connect your device directly to a USB port on your Mac.
5. Restart your Mac.

iOS: Device not recognized in iTunes for Mac OS X

http://support.apple.com/kb/TS1591

If you are experiencing the issue on Mac OS X 10.6, try the steps in the article below.

Mac OS X v10.6: iOS device not recognized in iTunes after restart

http://support.apple.com/kb/TS3540

Cheers,

Jason H.