HT204632: Availability of iTunes redownloads
Learn about Availability of iTunes redownloads
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Helpful answers
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Oct 13, 2013 9:14 PM in response to Amreeen Khiljiby AnaMusic,Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.