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All replies
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Helpful answers
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Apr 19, 2014 8:54 AM in response to lewismsxby Mamapickle,This happened to me recently too. I followed the help of another person on here and it worked!
And you can't fix this online.
Go to expresslane.apple.com
select MORE PRODUCTS / SERVICES
select MY APPLE ID
select OTHER APPLE ID PRODUCTS
select FORGOTTEN ...SECURITY.....
select CONTINUE
select TALK TO SUPPORT NOW....
I scheduled a call time for help and they called exactly at the time I requested. Apple was very helpful and made it easy to reset my security questions. They will walk you through it. Step by step. Be next to your computer because they will need you to log into your apple ID account. Hope this helps!
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Apr 21, 2014 3:20 AM in response to percabethby graceaitken,did you get an answer in the end, i am having this problem now
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Apr 27, 2014 12:19 AM in response to ronfromwest hollywoodby ChristinaValle1,That is exactly my problem! I MEAN LOOK AT ALL THESE PEOPLE RESPONDING TO THE SAME PROBLEM! It's 12:15 and I just wanted to buy one app, but no. Of course I have to go to all these websites and do all this, and IT DIDNT EVEN POP UP! There was no option to " send link to rescue email " on my device. I give up. I'm going to sleep...
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Apr 28, 2014 8:06 PM in response to minakamberby Dominick1115,I guess apple wants to lose money because I have the same problem and there is nothing that I can find to help me
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May 1, 2014 2:19 AM in response to minakamberby josetg,I had the same problem in Google Chrome. Switched to Apple's Safari browser and then the verification email was sent correctly.
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May 8, 2014 6:52 PM in response to minakamberby Imsuffering,Why does apple have to make it so hard for people. I cant spend my gift card now.
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May 9, 2014 9:13 PM in response to ronfromwest hollywoodby AZAllDay,Same boat here too. Except I recently deleted my past emails because of all the spam I was getting and now I have no access to them.
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May 16, 2014 10:42 AM in response to minakamberby kent alim,Same i dont know how to put rescue mail and i forgot my security question and theres no tab
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Jun 4, 2014 4:36 PM in response to minakamberby lol k,I've been having this problem for months. I can't spend the $15 I put on my account.
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Jun 5, 2014 4:47 PM in response to matt00by WuYifans,I forgot my questions and my rescue email! and none of this is helping me!
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Jun 10, 2014 11:27 AM in response to RyanBoyce1by Glogbag,... My rescue email is apparently the same as yours.... Without the stars it just says 'rescue', or so I believe.
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Jun 11, 2014 4:39 PM in response to minakamberby ZacIsCool,It's stupid that they make you have acces to your security email instead of letting it send the email to your primary or secondary email. It's also stupid that they have the questions in the first place, is an email and a password not enough? Do you really need to be able to answer some stupid questions you put in when you first got your device? I have other devices that are connected to my id, I have my id email and password and secondary email. Do they really need more proof that it's really me? Come on apple.