I've updated everything on my iphone and computer but it still says there is a problem and to close the programe. I've tried deleting my itunes and i can go on the apps when my iphone isn't plugged in but cant access them when it is. Please help . . .
iPhone 5s, iOS 7.0.2
Hey Saffi5,
Thanks for the question. I understand you are experiencing issues with iTunes when connecting your iPhone 5s. The following article may help to resolve your issue:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Additionally, the following articles provide helpful information if the issue is happening on a Windows PC:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
Thanks,
Matt M.
i can't access my apps using my itunes on my computer
