HT5622: Frequently asked questions about Apple ID

Learn about Frequently asked questions about Apple ID
Simon Liu
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Q: I changed my apple id to a new email address. And my old edu email has already been disabled. Now, I found my iphone still showing the old email address as the apple id. Now i'm totally stuck. Can somebody help me with this situation? Many thanks!

I changed my apple id to a new email address. And my old "edu" email has already been disabled. Now, I found my iphone still showing the dead old email address as the apple id. And I'm totally stuck. Can somebody help me with this situation? Many thanks!

iPhone 5s, iOS 7.0.2

Posted on Oct 14, 2013 8:23 AM

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Simon Liu

Q: I changed my apple id to a new email address. And my old edu email has already been disabled. Now, I found my iphone still showing ... more

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  • by jeremy_v,

    jeremy_v jeremy_v Oct 16, 2013 11:25 AM in response to Simon Liu
    Community Specialists
    Oct 16, 2013 11:25 AM in response to Simon Liu

    Hi Simon,

     

    Thanks for visiting Apple Support Communities.

     

    If your iPhone still shows your old Apple ID under the iTunes Store, try signing out:

     

    iOS: Changing the signed-in iTunes Store Apple ID account

    http://support.apple.com/kb/HT1311

    Changing your Apple ID account

    Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.

    Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.

    If you're asked to enter the password for the old Apple ID when signing out of the iTunes Store or iCloud, try these steps:

     

    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud

    http://support.apple.com/kb/TS5223

     

    Best,

     

    Jeremy