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joolzs62

Q: lost paper size choices for generic postscript printer

Had it Friday, not here Monday... I go to "paper size" in the print dialog box and all that's available NOW is letter, legal, etc.  no ledger, 11x17, 12x18, etc.  I'm running to a Heidelburg Quicksetter using "general postscript printer" as my ppd.  It worked fine, right out of the box, until this morning.  Tried restarting, loading a new printer, etc.  no luck... any suggestions??

iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.5)

Posted on Oct 14, 2013 9:34 AM

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Q: lost paper size choices for generic postscript printer

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  • by Linc Davis,

    Linc Davis Linc Davis Oct 14, 2013 12:19 PM in response to joolzs62
    Level 10 (207,936 points)
    Applications
    Oct 14, 2013 12:19 PM in response to joolzs62

    Please read this whole message before doing anything.
      
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
       
    The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
       
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
       
    Test while logged in as Guest. Same problem?
         
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
      
    *Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

  • by PAHU,

    PAHU PAHU Oct 14, 2013 1:36 PM in response to joolzs62
    Level 6 (16,610 points)
    Oct 14, 2013 1:36 PM in response to joolzs62

    The Generic Postscript driver included with OS X does not support the larger sizes you want, as per the image below.

     

    Paper Sizes.png

     

    So you must have been using a different PPD.