5s Fingerprint unlock problem solved

Rescanning several times including edges and tip of finger did not improve recognition rate. Rescanning with the center of the fingerprint whorl on the center of the button, and positioning the same way during unlock, worked much more consistently. I wonder if age has anything to do with it. When I had fingerprints done recently I was told they might be rejected because some of them were too smooth- fingerprints worn off with age, especially where R thumb meets R index finger.

I don't even have an option to set up my Touch ID on my new iPhone 5s? 😟

when I go into Settings > General > Password. It doesn't say fingerprint & password, it only says password, there is no option for touch ID. And I can confirm it is a 5S.

Thanks, Joe this helped a lot. Still having an occasional failure to recognize, but not as many.

For me, I get fewer "try again" messages if I open with the sleep button and then scan. Thinking that when I scan after waking from the home button the finger either moves or is a little distorted from the push.

I do wonder why there seems to be a time component. Once it works, I can get one good scan after another. But with time between the scans (20 min? 60 min?) I have more of a chance to miss. Thinking Apples learning algorithm is running backwards-- it's a forgetting algorithm (just kidding!)

So thanks again for the instructions!

There is something in my opinion seriously wrong with the recognition. Both I and my wife have a 5s and both of us experience issues. I don't believe this is a coincidence that two phones bought within 7 days of each other are displaying the same symptoms. We can learn our prints and everything works reliably for a random period of time - then suddenly it becomes hit and miss, and eventually won't work again. It is so bad that I now hardly bother to use a fingerprint and rely on the old code instead. I have not yet bothered to take to the apple store, but unless apple does say there is an issue and hopefully fixes with a software update - I will book a slot for both our phones. Somehow I don't think a replacement will fix the issue.

With the amount of people getting good results from the touch ID, myself included, I don't see why you think a phone swap wouldn't fix the issue.

I have 4 fingers stored on mine and never get a try again message. Take the phones back, they are obviously not working right.

i was having really poor recognition until I changed the way I scanned my thumbs. I had been using my thumb at a rather steep angle--almost using the tip. I erased these scans and scanned a more central flat spot. more or less under the fingernail. Now I have been getting 100% for over 1 day, which is record for me!

I must say I'm surprised that some people use the tips of their fingers.

I've seen so many films/TV shows etc that show fingerprint ID as placing the flat part of the finger or thumb on the scanner that it seemed natural to do this, even though the phone does ask for the outer edges as well.

I do have one finger scanned with the emphasis on the tip, as I use that finger to open the phone if it's laying flat on a desk. That's works fine but I do need to be a bit more careful with that.

Maybe that's just me though, but whatever, it's worked from the start.

I have noticed the following with iOS version 7.0.3. After you receive a FaceTime call from the lock screen, the fingerprint sensor fails to work correctly until you use your passcode. Once the passcode is used, the sensor works again. I have seen this twice. I have not seen this with version 7.0.4. Highly recommend upgrading to the current iOS version first and then try the registering solutions I see in this post.

sometime my fingerprint is work but sometime its fail...its fail more then work...can i get your help ? please

Wife got her gold iPhone 5s yesterday. Today I tried to help her set it up and the touch I'd didn't even recognize fingers. Hers or mine. Just sat there blank. Touched the screen and said to make sure full finger is in ring. My black 5s worked great when purchased couple weeks ago and touch I'd is still working. I guess I'll have to talk to apple or return it to verizon store that we got it at. Thanks for the info on these other posts and glad it's not just her phone but bummed that there is a problem.