HT202152: Mac App Store: Frequently Asked Questions (FAQ)

Learn about Mac App Store: Frequently Asked Questions (FAQ)
Michelle20054398
Level 1 (0 points)

Q: I purchased an app yesterday called aptitude trainer test and it didn't work at all and today was my test I needed it from to practice so I'm asking for a refund of 2.11 back thank you

I purchased an app yesterday called aptitude trainer test and it didn't work at all and today was my test I needed it from to practice so I'm asking for a refund of 2.11 back thank you

iPad 2 Wi-Fi, iOS 7.0.1

Posted on Oct 14, 2013 10:49 AM

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Michelle20054398

Q: I purchased an app yesterday called aptitude trainer test and it didn't work at all and today was my test I needed it from to prac ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Oct 14, 2013 12:14 PM in response to Michelle20054398
    Level 10 (135,203 points)
    iTunes
    Oct 14, 2013 12:14 PM in response to Michelle20054398

    We are fellow users here on these forums, you're not talking to iTunes Support.

     

    Did you try deleting the app and redownloading it via the Purchased tab in the App Store app on your iPad, and contacting the developer of the app ? If you did contact them and you didn't get a reply then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

     

    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption