Q: How to delete/reset iCLOUD with outdated email address/no password

I am an iPHONE 4S user. I recently had a problem logging into my iCLOUD account with the password. After keying in the password it says that the account has been suspended and refers me to iFORGOT. However the email address used for this iCLOUD account is no longer operative.

I set up a new APPLE ID and managed to change the iTUNES account to the new APPLE ID.

However I cant change the iCLOUD account to the new APPLE ID.

Even when I try to delete the iCLOUD account, it still refers me back to the password and I get stuck there after keying in the password.

Please help me reset the iCLOUD account. thanks.

iPhone 4S, iOS 7.0.2

Posted on Oct 14, 2013 11:13 AM

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Q: How to delete/reset iCLOUD with outdated email address/no password

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by Allen A,

Allen A Oct 16, 2013 12:36 PM in response to khaileng
Community Specialists

Oct 16, 2013 12:36 PM in response to khaileng

Hello kahileng,

The following article provides steps that should help get your iCloud account switched over. The simplest possible solution is to try the password for your new Apple ID.

iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223

Cheers,
Allen
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by foreverfit80,

foreverfit80 Jul 4, 2014 10:34 AM in response to khaileng
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Jul 4, 2014 10:34 AM in response to khaileng

I have the same problem, I can't delete account unless I turn off, find my phone but I can't put in the password because I changed the APPLE ID.
help
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Q: How to delete/reset iCLOUD with outdated email address/no password

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by Allen A,

by foreverfit80,

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