184 Views 1 Reply Latest reply: Oct 16, 2013 1:09 PM by mario49
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPhone and iPod touch: Charging the battery
Battery does not charge
- Verify that the outlet being used is working.
- Try another USB power adapter if available.
- If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
- Try another USB cable if available.
Best of luck,