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cant remove old itunes software to update to new itunes, please help

cant remove old itunes software to update to new itunes, please help

Windows XP

Posted on Oct 14, 2013 1:26 PM

Reply
1 reply

Oct 16, 2013 1:15 PM in response to amonzo1

Hello amonzo1,


Thanks for using Apple Support Communities.

For more information on this, take a look at:


Removing and Reinstalling iTunes and other software components for Windows XP

http://support.apple.com/kb/HT1925


1. Remove iTunes and related components from the Control Panel

Use the Control Panel to uninstall iTunes and related software components in the following order. Then, restart your computer.

  1. iTunes
  2. Apple Software Update
  3. Apple Mobile Device Support
  4. Bonjour
  5. Apple Application Support (iTunes 9 or later)



Best of luck,

Mario

cant remove old itunes software to update to new itunes, please help

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