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My phone keeps going silent when I put it on charge... Not every time but most times I've checked all settings

When I put my phone on charge it will automatically go to silent ( ringtones, texts, mail, music, videos) I've been through all settings and I fiddle with the sound buttons on left hand side ... I've cleaned the phone in the correct manor to make sure there isn't anything inside the sockets or headphone socket ... Also I use only origins iphone charger no docking stations nothing else gets plugged into my phone any help?

iPhone 4S, iOS 7.0.2, Sound/charging

Posted on Oct 14, 2013 4:06 PM

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Question marked as Best reply

Posted on Oct 16, 2013 8:07 AM

Hello there, lfcooper.


One step you may try is resetting iPhone settings. The steps are found here in the iPhone User's Guide:


Reset iPhone settings - iPhone User Guide

http://help.apple.com/iphone/7/#/iph7a2a9399b


If the issue persists, then you will likely need to restore the device (first from a backup and then as new, if the issue persists):


iTunes: Restoring iOS software

http://support.apple.com/kb/HT1414


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

1 reply
Question marked as Best reply

Oct 16, 2013 8:07 AM in response to Lfcooper

Hello there, lfcooper.


One step you may try is resetting iPhone settings. The steps are found here in the iPhone User's Guide:


Reset iPhone settings - iPhone User Guide

http://help.apple.com/iphone/7/#/iph7a2a9399b


If the issue persists, then you will likely need to restore the device (first from a backup and then as new, if the issue persists):


iTunes: Restoring iOS software

http://support.apple.com/kb/HT1414


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

My phone keeps going silent when I put it on charge... Not every time but most times I've checked all settings

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