HT1551: Apple TV: Basic troubleshooting
Learn about Apple TV: Basic troubleshooting
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Helpful answers
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Oct 17, 2013 8:58 AM in response to rcrivera30by Allen A,Hello rcrivera30,
It appears that something may have damaged the software on your Apple TV. You may need to restore device via iTunes.
Apple TV (1st generation): How to perform a factory restore
http://support.apple.com/kb/HT3199
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Cheers,
Allen
