I got an iPad mini last month and was getting my mail just fine until a couple of days ago. Now it's telling me that the connection to the server has failed and cannot get my mail. How can I fix this?

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I got an iPad mini last month and was getting my mail just fine until a couple of days ago. Now it's telling me that the connection to the server has failed and cannot get my mail. How can I fix this?

I got an iPad mini last month and was getting my mail just fine until a couple of days ago. Now it's telling me that the connection to the server failed. I am NOT a computer geek -- just a grandmother trying to stay in touch -- so I'm totally lost. What can I do to get my email again?

iPad, iOS 7.0.2

Posted on Oct 14, 2013 7:18 PM

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Answer 1

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Skydiver119

Level 9

53,399 points

Oct 14, 2013 8:29 PM in response to GGSpyder

Try going into your settings, mail, contacts and calendar and delete your mail address. Then go back in and re-add it. See if that overcomes the glitches.

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Answer 2

GGSpyder Author

Level 1

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Oct 15, 2013 12:17 PM in response to Skydiver119

Skydiver119, THANK YOU SO MUCH!! IT WORKED!! And thanks for putting it in language that I can understand! I have no clue what interfaces are and lots of other stuff I was reading. I will tuck this info away for future reference!

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Answer 3

Apr 16, 2015 6:33 AM in response to GGSpyder

Worked for me likewise. Question; what causes this issue and why does this solve the problem?

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