1 Reply Latest reply: Oct 17, 2013 12:28 PM by mario49
samtown12 Level 1 Level 1 (0 points)

Appears in the store as purchased. Does not appear in the Music app as Purchased. Does not appear as "Not on this iphone".  Should there be a "download button" on the album page in itunes? Why is this such a hassel?


Does not appear in "most recent" download section from Itunes app. Ive been charged, the transaction is pending in my bank account.


Automatic downloads is switch on in the itune&app store settings.

  • mario49 Community Specialists Community Specialists (3,580 points)

    Hello samtown12,


    Thanks for using Apple Support Communities.

    For more information on this, take a look at:


    iTunes Store: About Pre-orders




    Downloading a pre-ordered item

    When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.

    If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.


    Best of luck,