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problem autofill function

I don't understand why the autocomplete function doesn't work with Safari on my macbookpro. Yet in the preferences for Safari AutoFill tab options: Use the information in my address book, and other forms are ticked


Thanks.

MacBook Pro

Posted on Oct 15, 2013 3:58 AM

Reply
3 replies

Oct 15, 2013 6:59 AM in response to justice92

Might be corrupted Safari preferences ...



Open a Finder window. From the Finder menu bar click Go > Go to Folder


Type or copy paste the following:


~/Library/Preferences/com.apple.Safari.plist


Click Go then move the com.apple.Safari.plist file to the trash.


Quit and relaunch Safari to test.



If that didn't help, open a Finder window. From the Finder menu bar click Go > Go to Folder


Type or copy paste the following:


~/Library/Caches/com.apple.Safari/Cache.db


Click Go then move the Cache.db file to the Trash.


Quit and relaunch Safari again.



If that didn't help, try troubleshooting extensions and third party plugins.


From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.


If it's not an extensions issue, try troubleshooting third party plug-ins.


Back to Safari > Preferences. This time select the Security tab. Deselect: Allow all other plug-ins. Quit and relaunch Safari to test.


If that made a difference, instructions for troubleshooting plugins here.

problem autofill function

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