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Apple TV not reading iTunes stored on external hard drive

Originally, iTunes was set up to store content on an external hard drive by someone else.

Everything worked peachy.

Then my hard drive was full, so I got a new 2TB WD My Passport for Mac external hard drive, and sort of managed to transfer the content.

While checking things out, I realised that all the content that I had purchased from iTunes (some 450GB) had been copied into my media file on my MBP, using up a huge amount of my 750GB HD.

So I deleted it.

Now my appletv will not read the data from my external hard drive, so basically, it has been reading it from the content on my MBP the whole time.

I checked the advanced settings, ITunes Media Folder Location, and changed it to my external hard drive, but that keeps defaulting to the media files in my MBP, which seems weird. I have to change it manually, but then I can't watch it on appletv!

It's all over the place; some of the content didn't copy, I'm scared to sync my iPods in case I lose all or some of my music.

It's really difficult to tell where the actual content is from iTunes.

Frankly, I had everything working wonderfully, and I loved my apple microsystem, but that was while it was merrily using up all the storage space on my MBP, which I use for work!

Can anyone help me get this thing organised, because my life is just not the same!

Thanks

Michelle

Posted on Oct 15, 2013 6:41 AM

Reply
3 replies

Oct 17, 2013 2:40 PM in response to Miss Moist

Hi Miss Moist,


I have an article here for you that can help you make sure you have moved your iTunes library folder properly:


iTunes for Mac: Moving your iTunes Media folder

http://support.apple.com/kb/ht1449


If you are still having issues streaming your media after making sure your iTunes library is formatted correctly, you will want to see this article for troubleshooting steps:


Troubleshooting Home Sharing

http://support.apple.com/kb/TS2972


Thanks for being a part of the Apple Support Communities!


Regards,

Braden

Oct 17, 2013 3:51 PM in response to braden85

Thanks for taking the time Braden.

I live and work in Libya, and everytime I try to load those pages, it comes up as "Bad Response from Server", whatever that means.

I will try again at a different time; maybe it will work then.

Very frustrating.

In the meantime, I have managed to solve some of the problem, but I have a whole lot of iTunes data that is still missing.

I want to restore it from my time capsule; I am particularly concerned about my music, which I had a lot of.

What I did was the library/organise thing, and it picked up most of my media, but there is a lot that I think I lost in during the data transfer, so I am hoping to be able to pick this up off the time capsule.

If you have any ideas, let me know.

Many thanks

Oct 19, 2013 10:03 AM in response to Miss Moist

Hi again Miss Moist,


Since you are having issues getting to the articles I have linked that outline the troubleshooting steps, I will go ahead and paste the full text below the links to the articles:


iTunes for Mac: Moving your iTunes Media folder

http://support.apple.com/kb/ht1449


User uploaded file

Troubleshooting Home Sharing

http://support.apple.com/kb/TS2972


User uploaded file

User uploaded file

User uploaded file

User uploaded file

Thanks again for coming to the Apple Support Communities!



Regards,

Braden

Apple TV not reading iTunes stored on external hard drive

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