HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
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Q: error (3194) what i do
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Oct 15, 2013 8:18 AMby Rudegar,the page says
Perform the following steps to resolve this issue:
- Install the latest version of iTunes.
- Certain software applications can modify your hosts file, which can prevent your computer from accessing the update server. Follow the steps below to verify that your computer is correctly configured to contact the Apple update server.
Note: If an application has modified your hosts file, you may need to uninstall that application before editing or recreating your hosts file.
- If the issue persists and you have TCP/IP filtering, firewall, or security software installed on your computer, follow the steps in this security-software troubleshooting article to correctly configure or temporarily uninstall your software. If you uninstalled software to resolve the issue, contact the manufacturer of that software for assistance with installation and configuration.
- Some third-party routers may have default security or network settings that block access to the update server. If you are using a third-party router, disconnect power to the router and connect directly to the ISP source. You may have to restart your computer and ISP modem to establish an Internet connection before attempting to restore.
- If the above steps did not resolve the issue, try restoring on another computer with a known-good Internet connection.
