HT203528: Get help using iCloud Mail
Learn about Get help using iCloud Mail
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Oct 15, 2013 8:27 AM in response to Elsie1234by Roger Wilmut1,Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address.
If this doesn't work you will need to contact Support. Go to https://getsupport.apple.com; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.