Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

error (-3212)

In my windows 7 laptop itunes does not recognize internet connection it says " itunes could not connect to the itunes store.An unknown error occured (-3212)" please help

iPad, Windows 7

Posted on Oct 15, 2013 8:19 AM

Reply
1 reply

Oct 17, 2013 6:28 AM in response to Rupeshgoutam

Hey Rupeshgoutam,



Thanks for the question. I understand you are experiencing issues with connecting to the iTunes Store. The following articles may help to resolve your issue:


Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368


iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297


"Error 3000" through "3999"


Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.


Thanks,


Matt M.

error (-3212)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.