0 Replies Latest reply: Oct 15, 2013 10:12 AM by KelceaRae
KelceaRae Level 1 (0 points)

I use a HP Compaq Presario laptop, and have done so for about 7 years. I downloaded the io7 update for my iPhone 4s 3 weeks ago, and now when I try to connect the phone to my laptop via the cable, it connects briefly but disconnects. I have installed the latest updates, both for iTunes and my iPhone 4s; I've tried uninstalling and reinstalling iTunes; I've stopped and resumed the Mobile Device Driver, and I don't know how to resolve the problem. I have recordings of uni lectures that I'd like to put onto iTunes, as well as videos that are too big to email to myself. Can anyone please help me?

iPhone 4S, iOS 7.0.2, HP