2 Replies Latest reply: Oct 15, 2013 10:02 AM by deggie
Elvisvp Level 1 Level 1 (0 points)

The hackers got into my iCloud accound and forwards all emails to a bogus adress with my name with the letter "z" at the end  at a site called "live.com."  All incoming emails were leteted.


An email to all my contacts was sent saying I was in the pHillipines and needed money - bit it gave no address to send me any assistance.  I assume these emails contained viruses and maybe so-called "trojan horses" to infect the systems f my contacts.


The hackers also somewho deleted and lilely stole almost all the archived emails I have saved - and there were a lot of these - so I am extrmely concerned.


I have not been able to find an live person (even through myapple.com") who could give me any detailed advise on all the tings I need to do now.  I have done many things of course including subscribing to an identity theft service, changing all passwords, opening a new email account not related to APLLE, downlpwading something called MacScan and doing a thourough spyware chanecl, usine the data encryption and firewall options that APPLE provides (and I had not used) etc.


By I was wondering if there is anything else I need to do:  Is there a detailed manual somewhaere? 


I am stunned that some emails of an innocuous nature - like the ones in my TRAVEL folder - were not seleted or stolen whilce the rest were - what does this mean?


Also:  Can I trust MacScan software - is there a better source software package to consider?

iMac, Mac OS X (10.7.1), New lion os now in use