HT1600: Apple TV (1st generation): How to update Apple TV software

Learn about Apple TV (1st generation): How to update Apple TV software
Shorty316
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Q: Why can't I update my Apple TV third-generation

Can anybody tell me if there's something you have to do to update AppleTV third-generation. I've tried several times resetting the AppleTV but it does not work.

Apple TV

Posted on Oct 15, 2013 10:57 AM

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Shorty316

Q: Why can't I update my Apple TV third-generation

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Oct 15, 2013 10:59 AM in response to Shorty316
    Level 10 (104,081 points)
    Apple TV
    Oct 15, 2013 10:59 AM in response to Shorty316

    Welcome to the Apple Community.

     

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Devices list, and then click Restore.

     

    (You may already have a micro USB cable if you have a camera or other digital device)