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iTunes Terms Catch-22

I'm running iOS 7.0.2 on an iPhone 5. I'd like to update the MLB app but apparently need to agree to the latest iTunes Terms and Conditions before I can update. The new terms are 54 pages long. The send-as-email button doesn't work, and at the end of the 54 pages, there's no OK button. What to do?

iPhone 5, iOS 7.0.2

Posted on Oct 15, 2013 11:08 AM

Reply
1 reply

Oct 17, 2013 10:11 AM in response to c.shorewood

Hello c.shorewood,


Thank you for providing the details of the issue you are experiencing with accepting Terms & Conditions on your iPhone 5.


First, I recommend restarting your phone and then resetting if it's still not working:

Restarting your device
  1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
  2. Press and hold the Sleep/Wake button until the Apple logo appears.

Note: Reset your device only if you are unable to restart it.


Resetting your device

Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.


You can find the full article here:

iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430


If you can access your home screen, I also recommend verifying that cookies are not blocked and private browsing is turned off in Settings>Safari:


iPhone User Guide - Safari settings

http://help.apple.com/iphone/7/#/iph3d7aa74dc


Thank you for using Apple Support Communities.


Best,

Sheila M.

iTunes Terms Catch-22

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