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login loop

When I login into my MAC mini. It goes to a gray screen for a few seconds and returns to the login screen.

Any suggestions?

Mac mini, Mac OS X (10.7.5)

Posted on Oct 15, 2013 12:04 PM

Reply
Question marked as Best reply

Posted on Oct 17, 2013 8:00 AM

Hey there alf98,


It sounds like your Mac Mini is circling you back to the log in screen after you enter your password over and over. I would start by verifying and repairing the disk if necessary with this article:

Resolve startup issues and perform disk maintenance with Disk Utility and fsck

http://support.apple.com/kb/ts1417

  1. Start from the Recovery System or Internet Recovery (OS X Lion or Mountain Lion).
    If your computer shipped with a Mac OS X Install disc, insert the installation disc, and restart the computer while holding the C key.
  2. If using a Recovery partition or Internet Recovery (OS X Lion and later): When your computer finishes starting up, choose Disk Utility from the Utilities window.
    If using an installation disc: Choose Disk Utility from the Installer menu.
    Important: If you started from an installation disc, do not click Continue in the first screen of the Installer. If you do, you must start from the disc again to access Disk Utility.
  3. Click the First Aid tab.
  4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
  5. Select your OS X volume.
  6. Click Repair. Disk Utility checks and repairs the disk.


If the issue persists I would next try a safeboot to see if that works:

Safe Mode is the state into which you can start up your Mac by performing a Safe Boot. To perform a Safe Boot, press and hold the Shift key immediately after your Mac starts up. Continue holding down the Shift key until a gray Apple logo appears on the screen.

Starting up into Safe Mode does several things:

  • It forces a directory check of the startup volume. You may see a progress bar on the screen during this check, and the computer may take longer than usual to complete its startup.
  • It loads only required kernel extensions (some of the items in /System/Library/Extensions).
  • Mac OS X v10.5.6 or later: A Safe Boot deletes the dynamic loader shared cache at (/var/db/dyld/). A cache with issues may cause a blue screen on startup, particularly after a Software Update. Restarting normally recreates this cache.
  • It disables all fonts other than those in /System/Library/Fonts (Mac OS X v10.4 or later).
  • It moves to the Trash all font caches normally stored in /Library/Caches/com.apple.ATS/(uid)/ , where (uid) is a user ID number such as 501 (Mac OS X v10.4 or later).
  • It disables all startup items and login items (Mac OS X v10.4 or later).
  • In Mac OS X v10.3.9 or earlier, Safe Mode runs only Apple-installed startup items (such items may be installed either in /Library/StartupItems or in /System/Library/StartupItems; these are different than user-selected account login items).

Taken together, these changes can help resolve software or directory issues that may exist on the startup volume.

Some features don't work in Safe Mode

Safe Mode can be useful for troubleshooting. However, certain Mac OS X features do not work in Safe Mode. For example, you can't use DVD Player, capture video in iMovie, use audio input or output devices, or use an internal or external USB modem. The behavior of some devices such as wireless networking may vary depending on computer and Mac OS X version.

Safe Mode in Mac OS X v10.5 or later also disables Quartz Extreme (hardware accelerated graphics). Applications that depend on Quartz Extreme will not open, and the Mac OS X menu bar will appear solid even if "Translucent Menu Bar" is enabled in Desktop & Screen Saver preferences.

Safe Mode in Mac OS X v10.6 or later also disables File Sharing access. This means you will not be able to mount Time Capsule disks or volumes being served by other computers running Mac OS X.

From: Mac OS X: What is Safe Boot, Safe Mode?

http://support.apple.com/kb/HT1564


Thank you for using Apple Support Communities

All the very best,

Sterling

2 replies
Question marked as Best reply

Oct 17, 2013 8:00 AM in response to alf98

Hey there alf98,


It sounds like your Mac Mini is circling you back to the log in screen after you enter your password over and over. I would start by verifying and repairing the disk if necessary with this article:

Resolve startup issues and perform disk maintenance with Disk Utility and fsck

http://support.apple.com/kb/ts1417

  1. Start from the Recovery System or Internet Recovery (OS X Lion or Mountain Lion).
    If your computer shipped with a Mac OS X Install disc, insert the installation disc, and restart the computer while holding the C key.
  2. If using a Recovery partition or Internet Recovery (OS X Lion and later): When your computer finishes starting up, choose Disk Utility from the Utilities window.
    If using an installation disc: Choose Disk Utility from the Installer menu.
    Important: If you started from an installation disc, do not click Continue in the first screen of the Installer. If you do, you must start from the disc again to access Disk Utility.
  3. Click the First Aid tab.
  4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
  5. Select your OS X volume.
  6. Click Repair. Disk Utility checks and repairs the disk.


If the issue persists I would next try a safeboot to see if that works:

Safe Mode is the state into which you can start up your Mac by performing a Safe Boot. To perform a Safe Boot, press and hold the Shift key immediately after your Mac starts up. Continue holding down the Shift key until a gray Apple logo appears on the screen.

Starting up into Safe Mode does several things:

  • It forces a directory check of the startup volume. You may see a progress bar on the screen during this check, and the computer may take longer than usual to complete its startup.
  • It loads only required kernel extensions (some of the items in /System/Library/Extensions).
  • Mac OS X v10.5.6 or later: A Safe Boot deletes the dynamic loader shared cache at (/var/db/dyld/). A cache with issues may cause a blue screen on startup, particularly after a Software Update. Restarting normally recreates this cache.
  • It disables all fonts other than those in /System/Library/Fonts (Mac OS X v10.4 or later).
  • It moves to the Trash all font caches normally stored in /Library/Caches/com.apple.ATS/(uid)/ , where (uid) is a user ID number such as 501 (Mac OS X v10.4 or later).
  • It disables all startup items and login items (Mac OS X v10.4 or later).
  • In Mac OS X v10.3.9 or earlier, Safe Mode runs only Apple-installed startup items (such items may be installed either in /Library/StartupItems or in /System/Library/StartupItems; these are different than user-selected account login items).

Taken together, these changes can help resolve software or directory issues that may exist on the startup volume.

Some features don't work in Safe Mode

Safe Mode can be useful for troubleshooting. However, certain Mac OS X features do not work in Safe Mode. For example, you can't use DVD Player, capture video in iMovie, use audio input or output devices, or use an internal or external USB modem. The behavior of some devices such as wireless networking may vary depending on computer and Mac OS X version.

Safe Mode in Mac OS X v10.5 or later also disables Quartz Extreme (hardware accelerated graphics). Applications that depend on Quartz Extreme will not open, and the Mac OS X menu bar will appear solid even if "Translucent Menu Bar" is enabled in Desktop & Screen Saver preferences.

Safe Mode in Mac OS X v10.6 or later also disables File Sharing access. This means you will not be able to mount Time Capsule disks or volumes being served by other computers running Mac OS X.

From: Mac OS X: What is Safe Boot, Safe Mode?

http://support.apple.com/kb/HT1564


Thank you for using Apple Support Communities

All the very best,

Sterling

login loop

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