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I tunes will not open on my iphone 4s. will i have to restore my iphone to get it to work?

itunes will not open on my iphone 4s. it starts up for 2 seconds then returns to the home screen. do i need to restore my iphone?

iPhone 4S, iOS 7.0.2

Posted on Oct 15, 2013 3:21 PM

Reply
1 reply

Oct 17, 2013 2:29 PM in response to cazalazu

Hi there cazalazu,


You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.


iOS: Force an app to close

http://support.apple.com/kb/ht5137


iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430


-Griff W.

I tunes will not open on my iphone 4s. will i have to restore my iphone to get it to work?

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