krisoffer

Level 1 (0 points)

Q: when i play a song,it says can not find original, and will not play

whAT HAPPEN TO ALL MY MUSIC

iPhone 5s, iOS 7.0.2

Posted on Oct 15, 2013 4:04 PM

I have this question too

Q: when i play a song,it says can not find original, and will not play

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Helpful answers

by brenden dv,

brenden dv Oct 17, 2013 12:55 PM in response to krisoffer
Community Specialists

Oct 17, 2013 12:55 PM in response to krisoffer

Hi krisoffer,

If iTunes is saying it can't find the original, you may find the following article helpful:

iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408

Regards,
- Brenden
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