1 Reply Latest reply: Oct 15, 2013 7:37 PM by BDAqua
JimmyJam1 Level 1 (0 points)

Trying to update my desktop software. I currently have OS X Version 10.5.8, I need a version 10.6.8 or higher. I tried with the Apple icon but says "software update doesn't have any new software for your computer at this time." Any advise anyone?

iMac, Mac OS X (10.5.8)
  • BDAqua Level 10 (121,620 points)

    Hi Jimmy,


    You need a paid upgrade, 10.5.8 is as far as 10.5 can be updated.


    We need more info about your Mac to see if it will even be capable,


    So we know more about it...


    At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...


    Hardware Overview:


    Model Name: iMac

    Model Identifier: iMac7,1

    Processor Name: Intel Core 2 Duo

    Processor Speed: 2.4 GHz

    Number Of Processors: 1

    Total Number Of Cores: 2

    L2 Cache: 4 MB

    Memory: 6 GB

    Bus Speed: 800 MHz

    Boot ROM Version: IM71.007A.B03

    SMC Version (system): 1.21f4


    Snow Leopard/10.6.x Requirements...


    General requirements

       * Mac computer with an Intel processor

        * 1GB of memory (I say 4GB at least, more if you can afford it)

        * 5GB of available disk space (I say 30GB at least)

        * DVD drive for installation

        * Some features require a compatible Internet service provider; fees may apply.

        * Some features require Apple’s MobileMe service; fees and terms apply.


    Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273


    Other countries...