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Trying to update my desktop software... Help!

Trying to update my desktop software. I currently have OS X Version 10.5.8, I need a version 10.6.8 or higher. I tried with the Apple icon but says "software update doesn't have any new software for your computer at this time." Any advise anyone?

iMac, Mac OS X (10.5.8)

Posted on Oct 15, 2013 7:26 PM

Reply
1 reply

Oct 15, 2013 7:37 PM in response to JimmyJam1

Hi Jimmy,


You need a paid upgrade, 10.5.8 is as far as 10.5 can be updated. 🙂


We need more info about your Mac to see if it will even be capable,


So we know more about it...


At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...


Hardware Overview:


Model Name: iMac

Model Identifier: iMac7,1

Processor Name: Intel Core 2 Duo

Processor Speed: 2.4 GHz

Number Of Processors: 1

Total Number Of Cores: 2

L2 Cache: 4 MB

Memory: 6 GB

Bus Speed: 800 MHz

Boot ROM Version: IM71.007A.B03

SMC Version (system): 1.21f4


Snow Leopard/10.6.x Requirements...


General requirements

* Mac computer with an Intel processor

* 1GB of memory (I say 4GB at least, more if you can afford it)

* 5GB of available disk space (I say 30GB at least)

* DVD drive for installation

* Some features require a compatible Internet service provider; fees may apply.

* Some features require Apple’s MobileMe service; fees and terms apply.


Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273


Other countries...

http://support.apple.com/kb/HE57

Trying to update my desktop software... Help!

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