We tried to recalibrate the battery - Basically you charge it to 100% and let it drain down to zero. The problem is, the phone turns off before it gets to zero, so there's no way to actually do the recalibration. If anyone else knows, I'd love to have your help.
Apple? Are you out there listening? This is a problem... We need help! I'm not spending $500-$650 on a new phone since I am still stuck in a contract, so this phone will have to do until I am eligible. I hate to say this, because I'm a loyal Apple fan, and have been for 20 years, but I may have to go elsewhere after all the problems I've been hearing after IOS7 and with the new iPhone 5S.
Same problem here. My iPhone 5 shuts down when battery is around 25%-30%. After a few minutes I can turn it on and battery still shows around 25%-30%. It happens again when it goes down to 12%-15% and again around 5%-8%...
- I've already drained the maximum amount of battery I could until I saw it showing 1%.
- I've reset the phone (home+on buttons for 10 secs).
- I've installed the App Battery to help cherging.
- I've charged the phone to 100% (full cycle).
Nothing works... What's the problem???
I've had the same problem ever since iOS7 was installed on my phone. Went to an Apple store today in Bristol and they told me I was 17 days out of warranty.
He ran a diagnostic on my phone and showed me it was at about 80% capacity which is unacceptable after 12 months of normal usage. It's £55 for a new battery or £209 for a replacement phone. He refused to even replace the battery until it had completely failed which again, is baffling. He stated that I should claim a replacement or repair under consumer law but this sounds like Apple passing the buck in my opinion. Had an HTC prior to this for nearly 3 years and had no issue with the battery at all.
Regretting my purchase now after almost £600 shelled out in total. What will Apple do to help?
Same problem here, and it seems to have started out of nowhere with IOS7 (actually seems worse with 7.0.4). My iphone 5 used to properly shut down when the battery was down to 1%. Now it shuts down at about 20-30%. I can't turn it back on, it shows the sign that I need to plug it in. When I plug it in, it shows the charging sign and says the battery is close to 0%. But as soon as it turns on a few seconds later, the battery is in the green at 20-30%. Super annoying.
I guess I will add that I too am having this issue, in the event that Apple actually is reading these posts.
Mine almost always shuts down around 20-25%. Yesterday it shut down at 30%. Really frustrating. The odd thing is, there have been a few times that I have run mine on 1% for while before it shuts off. I am finally getting around to doing the update to 7.0.4 today. If I see an improvement after updating I will update my post.
Yes, yes... same issue.
Started after last update to IOS7. Drains fast and shuts off with battery at 20-25%.
Use this phone for safety reasons on the ranch in bad winter weather, going to be out of luck when I get stuck and have no phone to summon assistance.
Do I need to get a Walmart phone for emergencies now???
This is absurd!
I'd just like to say that ahs70's post on Dec 1, 2013 at 1:17am on Pg. 9 worked for me as well: https://discussions.apple.com/thread/5338609?start=120&tstart=0
If your iPhone's battery is acting up you need to determine if it's a software issue or a hardware/battery issue. To do that, after syncing your iPhone, erase/hard reset all data and settings from your iPhone to what it was from the factory as new. This can be found in Settings/General/Reset/Erase All Content and Settings. Then test it out for a day or two. If it's still acting up then it's likely a hardware issue and you will need to get your battery replaced. If your warranty is done than check out this link to get a battery kit to replace your iPhone battery yourself: http://www.ifixit.com/Store/iPhone/iPhone-5-Replacement-Battery/IF118-001#produc tDescription
If your iPhone is now working properly after hard resetting it than it's most likely a software issue. This battery issue only started after upgrading to the new iOs7, so it is obviously related to the update not properly installing itself. What has worked for me and many others is to manually update to iOS 7.0.4 using the full downloaded version of the update which is about 1.32 Gigs.
But first you need to find out what model of iPhone you have, click here to determine if it's GSM or CDMA: http://support.apple.com/kb/HT3939?viewlocale=en_US&locale=en_US
Then go here and scroll down to download the iOS 7.0.4 complete update for your device: http://www.downloadios7.org/download-ios-7-0-4-ipsw-file.html
Then scroll up on the download page and follow the instructions of updating your iPhone manually following the instructions below: "IPSW with iTunes"
And your done.
I only posted this because it was a very frustrating problem that no one really seemed to figure out a solution for.
I hope this helps.