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shahpg

Q: My iPhone 5 gets heated when i use 3G. Is this normal?

My iPhone 5 gets heated when i use 3G. Is this normal?

iPhone 5, iOS 7.0.2

Posted on Oct 16, 2013 1:04 AM

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Q: My iPhone 5 gets heated when i use 3G. Is this normal?

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  • by matt00,

    matt00 Oct 19, 2013 6:53 AM in response to shahpg
    Level 5 (4,015 points)
    Oct 19, 2013 6:53 AM in response to shahpg

    Hello shahpg,

     

     

    Depending on the warmth of the iPhone, this can definitely be normal behavior. The following article explains temperature and usage:

     

    iPhone, iPad, and iPod touch (4th generation): Keeping device within acceptable operating temperatures

    http://support.apple.com/kb/HT2101

     

    When using the device or charging the battery, it is normal for it to get warm. The exterior of the device functions as a cooling surface that transfers heat from inside the device to the cooler air outside.

     

    Let's not forget your iPhone will warn you if it is over heating, and if it needs to, it will shut itself down. As long as you have not experienced this warning, what you are sensing may be normal. By all means, if you believe the temperature is a concern, you can isolate the issue by restoring your iPhone as new:

     

    iTunes: Restoring iOS software

    http://support.apple.com/kb/HT1414

     

     

    Thanks,

     

    Matt M.

  • by Beyond the rules,

    Beyond the rules Beyond the rules Dec 25, 2013 5:21 AM in response to matt00
    Level 1 (0 points)
    Dec 25, 2013 5:21 AM in response to matt00

    I have couple of iPhone 5 , 16 & 64gig and i use 3G on both of them but 64gig gets over heated and I can even feel it on my lap when it's inside my pockets but the 16 gig doesn't gets that problem. In India Apple has its worst service providers , few months before for 1st time when i took it for service the guys in support team closed all my running apps and he said it won't any more I even told him I tried even restoring it but still it gets heated in using 3G on sim slot side of the phone he said its nothing , this month when I gave it to service they said you have no heating issue I tried telling them that I have same phone 16gig and I use 3G on it to but that doesn't heat but these service guys aren't help full I hate apple service.. And I do not know even what to do to fix my phone.. Any help..