HT201269: Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch
Learn about Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch
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Helpful answers
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Oct 19, 2013 6:53 AM in response to shahpgby matt00,Hello shahpg,
Depending on the warmth of the iPhone, this can definitely be normal behavior. The following article explains temperature and usage:
http://support.apple.com/kb/HT2101
When using the device or charging the battery, it is normal for it to get warm. The exterior of the device functions as a cooling surface that transfers heat from inside the device to the cooler air outside.
Let's not forget your iPhone will warn you if it is over heating, and if it needs to, it will shut itself down. As long as you have not experienced this warning, what you are sensing may be normal. By all means, if you believe the temperature is a concern, you can isolate the issue by restoring your iPhone as new:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks,
Matt M.
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Dec 25, 2013 5:21 AM in response to matt00by Beyond the rules,I have couple of iPhone 5 , 16 & 64gig and i use 3G on both of them but 64gig gets over heated and I can even feel it on my lap when it's inside my pockets but the 16 gig doesn't gets that problem. In India Apple has its worst service providers , few months before for 1st time when i took it for service the guys in support team closed all my running apps and he said it won't any more I even told him I tried even restoring it but still it gets heated in using 3G on sim slot side of the phone he said its nothing , this month when I gave it to service they said you have no heating issue I tried telling them that I have same phone 16gig and I use 3G on it to but that doesn't heat but these service guys aren't help full I hate apple service.. And I do not know even what to do to fix my phone.. Any help..