Items showing in the "On My iPhone" tab when my iPhone is connected as a circle with an exclamation mark in it.

I have items showing in the "On My iPhone" tab when my iPhone is connected as a circle with an exclamation mark in it. Does anyone else have this problem?

iPhone 4S, iOS 7.0.2

Posted on Oct 16, 2013 1:27 AM

Reply
1 reply

Oct 19, 2013 8:55 AM in response to timroberts1979

Hi timroberts1979,



When tracks in iTunes display a User uploaded file it means the file cannot be located; it may have been moved or deleted. For this issue, we will need to refer to the following article:


iTunes: Finding lost media and downloads

http://support.apple.com/kb/TS1408


Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:


Downloading past purchases from the App Store, iBookstore, and iTunes Store

http://support.apple.com/kb/HT2519



Thanks,


Matt M.

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Items showing in the "On My iPhone" tab when my iPhone is connected as a circle with an exclamation mark in it.

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