HT201441: Turn off Find My iPhone Activation Lock
Learn about Turn off Find My iPhone Activation Lock
Q: How can I open my iPhone activation lock without owner's account
-
Oct 19, 2013 10:30 AMby sheila_m.,HelpfulHello Aldase,
Congratulations on your new iPhone! It sounds like your new iPhone has Activation Lock setup by the previous owner. I am sure you are eager to start using your new iPhone, but before you can, you will need to contact the previous owner to be able to use your new iPhone:
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
The previous owner can follow the steps below to remove the iPhone from their account:
If the device has already been erased
If the previous owner is not present
Contact them and ask them to follow these steps to remove the device from their account:- Sign in to their iCloud account at www.icloud.com/find.
- Choose the device from their Find My iPhone device list by clicking All Devices and selecting the correct device.
- Click "Remove from Account" to remove the device from the account.
After the device has been removed from the previous owner’s account, turn it off by pressing and holding the Sleep/Wake button located on the top right side of the device. Then restart your device and proceed with device setup as you would normally.
If the device has not been erased
If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps:- Sign in to their iCloud account at www.icloud.com/find.
- Select the device from their Find My iPhone device list by clicking All Devices at the top of the screen.
- Erase the device by clicking the Erase button. This will erase all content and settings from the device. When prompted, do not enter a phone number or message. Click Next until the device is erased.
- When the erase is complete, click "Remove from Account" to remove the device from the account.
After the device has been erased and removed from the account, you can proceed with the device setup process.
You can find the full article here:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Thank you for using Apple Support Communities.
Best,
Sheila M.
-
Jan 21, 2014 12:05 AMby Hartburn2,HelpfulAldase .....
Did any of the above article work for you? I have the same problem but different twist. I bought an iPhone 4S on eBay from a seller in No. Carolina and I live in SoCal. It was sold with both front and back broken glass but working and now I found out I can't use it because of the link to other owner that's not my seller? Seller hasn't responded to my emails and don't know how to contact original owner for release? Anyone have an idea ... so far 150 for phone and 80 for glass ...230 out of pocket! It's not a beautiful thing! Thank you in advance for all replys!
Hartburn
-
Feb 5, 2014 10:31 AMby Hartburn2,HelpfulJulian ....
I bought a phone on eBay and I can't get the Apple ID claim removed either and we (u and I) are "SOL" **** out of luck getting it unlocked unless the Apple ID "owner" does it ....so the phones are useless. I'm trying to get my money back from "eBay Insurance" and hoping for the best. Hope that your situation turns out better than mine! Blessings!
-
Jul 19, 2014 11:39 AMby HESHAM HASAN,رجاء مساعدتى فى تخطى مرحلة تفعيل التليفون
كنت اشتريت I PHONE 4 مستعمل
وكان مفتوح فقمت بعمل استعادة ضبط جزئية
وادخلت بريدى الالكترونى
وبعد ذلك اردت عمل حساب على ICLOUD فوجئت بان التليفون يتزامن مع اللاب توب فاردت ايقاف هذا التزامن
فقمت بعمل اعادة ضبط لدرجة اعلى
بعد العبث فى الاعدادات الداخلية ونظرا لقدرتى المحدودة فى اللغة الانجليزية حدث خطء ما فى الاعدادات ولحداثة عهدى بتكنولوجيا ابل
وبعد اعادة تشغيل الجهاز
طلب منى اعادة تفعيله
وقد اجريت العديد من تغير كلمة السر على APPLE
الا اننى لم افلح فى تخطى ذلك
وعند مراجعت لبعض مواقع ابل فهمت انه يمكن البحث عن معرفات ابل المسجلة ببريدى الالكترونى
وبعد تتبع الخطوات هويتي أبل وتعرفه على بريدى الالكترونى اوصلنى مرة اخرى لتغير password وبذلك عدت لنقطة البداية
كنت ارسلت رسالة من قبل
برجاء مساعدتى فى اعادة تفعيل الجهاز خاصتى
وفيما يلى بعض المعلومات
بريدى الاساسى هو *******
بريدى الاضافى هو :*******
بريد اضافى اخر هو :
*******
بريد المستخدم الاول للتليفون هو : ******
القاهره – مصر
رجاء المساعدة
وهل هناك بيانات اخرى تتطلب منى
مرفق صورة توضح رقم مسلسل التليفون واسمى باللغة العربية
<Edited by Host>
-
Jul 19, 2014 11:52 AMby HESHAM HASAN,HelpfulPlease help me to skip the stage of activation Phone
I bought I PHONE 4 inhibited
It was open so I did adjust the partial restoration work
And introduced my email
After that I wanted to work on the account ICLOUD Phone surprised that coincides with the laptop I wanted to stop this synchronization
I got work to reset a higher degree
After tampering with the settings in the internal view of the limited my ability in the English language sinned what happened in the settings and modern technology Ahdy Apple
After rebooting the machine
Asked me to re- activated
Has conducted many of the change password on APPLE
But I have not managed to overcome it
At some sites Mrajat Apple understood that he could search for Apple IDs registered my email
After tracing the steps of Apple and you know my identity to my email again drove me to change the password and so I went back to the starting point
I was sent a message by
Please help me re- activate the device My Mediabox
The following is some information
Brady is basic : ******
Brady is ADDED :*********
Another extra -mail :
*********
Write the first user of the phone is : **********
Cairo - Egypt
Please Help
Are there any other data requiring Mona
Image attachment describes the serial number Phone and sublime in Arabic<Edited by Host>
-
May 8, 2014 8:22 AMby TheDave413,Helpfuljulianjayden wrote:
How can i activate my iphone without the owners APPLE ID?
You can't.
You either need the account and password to which it is locked, or the owner to whom it is locked needs to remotely remove the lock via the Find My iPhone function of iCloud.com
-
Jul 19, 2014 11:48 AMby TJBUSMC1973,SuWybe wrote:
I Just Got This Iphone 4s And it's asking me for the original owner apple id and password i don't know the original owner He/She has there number there but it's missing a digit for me to call them what should i do ?
You should return to iPhone from where you purchased it and get a refund. Only the owner of the Apple ID can remove the Activation Lock.
-
Jul 19, 2014 11:59 AMby Lawrence Finch,There is NO POSSIBLE WAY to bypass Activation Lock unless the owner of the account it is locked to cooperates. See: Find My iPhone Activation Lock: Removing a device from a previous owner’s account
-
Nov 7, 2014 5:24 AMby Spanky1991,HelpfulHi guys I bought an I phone 4 then when I restore it
all this happens activation lock plz guys I need u to unlock it or at least give me the previous owners account so I can talk to himMy IMEI is *****
plz guys if there's no solution for this its considered as scandal for apple company cuz we don't see it with others
<edited by host>
-
Aug 15, 2014 1:18 AMby tonefox,Nobody here works for Apple. Nobody knows the previous owner's account details except the previous owner. If you cannot trace the owner you will never be able to use the phone - there is no workaround' This "scandal" is having good effect, and is spreading beyond Apple. Read this.
